Refund policy

Return & Refund Policy

Thank you for shopping with JESS DA CHEF!

Due to the nature of our food products, we do not accept returns or exchanges on opened or used seasoning products.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery at chefjessrhone@gmail.com. Please include your order number and clear photos of the product and packaging so we can review the issue and determine the appropriate resolution.

Refunds

If your claim is approved, we will provide a refund to your original payment method or another appropriate resolution. Refund processing times may vary depending on your payment provider.

If you have any questions about your order, please contact us at chefjessrhone@gmail.com